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Motivating Service Advisors During The Coronavirus Crisis
Right now, an insidious, invisible enemy is threatening to destroy your Service Drive. Hell, it may already be affecting your Service Advisors if you haven’t

Should Dealers Pay Service Advisors and Technicians During the Coronavirus Lockdown?
Before we get started, we have a special announcement: Service Drive Revolution is getting its own website! Head over to servicedriverevolution.com, and sign up for

How Service Advisors Can Pet the Dog in a World of Social Distancing
This may come as a shock to some of you, but the term ‘Pet the Dog’ is not meant to be taken literally. Service Advisors

How to Increase R.O. Count During the Coronavirus Crisis
Don’t get me wrong, it isn’t that my team or myself are smarter than anybody else; we just have the advantage of working with hundreds

The Traits Leading Service Managers Share
Ever wondered why it is that some service advisors hit (and exceed) their goals, just crush the competition, while others can’t seem to get there? The automotive industry can be a tough game, but just like in any other…

10 Reasons Why Service Advisors Fail
Ever wondered why it is that some service advisors hit (and exceed) their goals, just crush the competition, while others can’t seem to get there? The automotive industry can be a tough game, but just like in any other…

The 5 Dumbest Things Service Advisors Say After Getting a “No”
There’s nothing more annoying than a sales objection. Getting a “No,” from a customer after pitching them a solid sales presentation is pretty much the

4 Hidden Ways Your Parts Department Can Sell More Labor
If you want to get the most out of your Service or Parts Department, first you need to ask: What’s the purpose of a job

How to Keep Your Advisors Safe From Coronavirus
My friend, mentor, and personal doctor, Dr. Roman Lal, M.D. joined us yesterday for a special live webinar episode of Service Drive Revolution, where he

The Top 5 Things Killing Service Advisors
There are things you do every day that are slowly but surely killing you! But before we get to that, we’ve got an interesting article

The Top 5 Sales Mistakes That Advisors Make
Just in: Tesla is killing Colorado’s auto industry! No, not really, but it sure sounds that way in a news story about a new Colorado

The 5 Reasons Technicians Aren’t Efficient
I hate my job!! Okay, that’s not true. It’s actually the exact opposite of true. Let me wind this back: Speaking engagements are a big
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