Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.

5 Habits of the Exceptional Service Drive Manager
In today’s post, I want to talk about what it takes to be a good Service Manager. It’s a tough job, no doubt about it.

Maximizing Parts Inventory Management: Automatic Stock Replenishment vs Parts Manager Experience
A debate that affects Parts Departments across the country: whether automatic stock replenishment or good old-fashioned Parts Manager experience is the better approach for managing
5 Keys To Running A Successful Wholesale Parts Department
So, you have a successful wholesale operation…at least by the looks of it. You’ve got high sales volumes and revenue. Your customers and employees are

The Key Differences Between Managers and Leaders in the Service Drive
Leaders vs. Managers: What Sets Them Apart in the Service Drive? In a recent episode of Service Drive Revolution, Christian and I had a deep

3 Parts Manager Superpowers To Awaken NOW!
We have an amazing guest for all of you. Kaylee Felio is going to talk about her decade of working with parts departments. We’re going

4 Reasons Why Service Advisor Pay Plans Change
For the current full guide, see our service advisor pay plans examples, bonuses, and KPIs. We’re going to talk about the thing that everybody hates–

Andrew Bustamante: Tips For Understanding Human Nature
We invited a guest that is going to be doing a workshop for our elite group coming up at our Top Dog event. And he’s

The Tire Game You Need To Know How To Play!
With the cold season creeping up on us, that means it’s time to talk about tires! Yes, the season for tires is already here! There

Duane ‘Dog’ Chapman: Interview With Dog The Bounty Hunter
Duane Lee Chapman, also known as Dog The Bounty Hunter and Duane ‘Dog’ Chapman, is an American television personality known for popular TV programs following

Combating The Great Resignation With Dr. Anthony Klotz
We’ve probably all heard the term “quiet quitting” by now, and this workplace phenomenon has been spreading like wildfire. Well, it only seems to be

How To Sell Tires: 4 Ways To WIN The Tire Game
It’s tire season. It’s time to get in the game. I know a lot of dealerships that just see tires as a pain in the

Parts Manager Training: 7 Tips On Elevating Your Department
There’s plenty of training for fixed ops available, but rarely do you ever encounter parts manager training specifically geared towards people in parts. This department