Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.
How to Determine the Best Dealerships to Work For
Are you looking to land a job at a dealership? Stuck on which are the best car dealerships to work for? Or maybe you’re already
What’s Making the Auto Tech Shortage Even Worse?
There seem to be more auto tech jobs than techs available right now– that’s for sure. It’s been that way for a while now. But
10 Reasons Why Automotive Service Advisors Are So Stressed
Automotive service advisors are stressed because they sit between customers, technicians, parts delays, repair-order volume, CSI pressure, and management expectations. When the service drive lacks
Strategies to Boost CSI Score with Customer Loyalty and Retention
It’s more lucrative than ever to enter the EV space, just like the early 1900s when all these hundreds of car companies were trying to
Adaptive Leadership Training: 5 Tips for Business
We interviewed top 100 business coach, Dave Meltzer, to discuss the recent changes in the business and leadership scene. We talked about the accelerating changes
5 More Reasons Service Managers Get Fired (And How to Avoid Them)
Are You Making These Crucial Mistakes as a Service Manager? Hey there, Chris Collins here. In my 25+ years in the automotive industry, I’ve seen
Uncovering the Truth About Service Advisor Pay Plans
For the current full guide, see our service advisor pay plans examples, bonuses, and KPIs. If there’s one thing I’ve learned in my 25+ years
Types of Automotive Service Advisors
Coach Christian and Chris discuss the many different types of automotive service advisors at the dealership!
Service Manager Training: Why Dealerships Lose Customers To Independents
Five reasons why dealerships lose customers to independent shops, and how service manager training helps you monitor department issues.
From Lube Tech to Fixed Ops Expert
Rob Rowse, Fixed Ops Expert, discusses his journey from being a lube technician to Fixed Ops Expert. He created his path and thrived from it!
How to Run a Service Department Profitably
Six effective steps on how to run a Service Department. Honesty is the best policy, admit the baby is ugly! Focus on the Outcome.
Tips for Effective Dealership Marketing
Effective Dealership marketing strategies that will help you leave a lasting impression on potential car buyers in your community!
