Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.
How Service Advisors can Overcome Sales Objections
Building rapport with customers is key as a Service Advisor – learning to overcome sales objections will add to your bottom line.
Automotive technician pay plans: Hourly vs. Flat Rate…
Is the best automotive technician pay plan flat rate or hourly? For a fuller comparison of hourly, flat rate, and hybrid models, see our hourly
Best Ways for Parts and Service Departments Working Together to Succeed
Forget about the rivalry between the service and parts departments working together. Find out how to join them together and have your dealership work more efficiently.
How Direct to Consumer Sales Impact the Service Drive
The direct-to-consumer (DTC) vehicle revolution is coming, and it promises to change the way that auto dealers and the service industry do business.
Dealer Markups on New Cars – What Does the Future Hold?
If you’re looking for a new car, you know prices are insane. Join us as we talk about dealer markups and the possible future for new cars.
Traits of good service managers versus substandard managers
Many good service managers struggle in their job. That’s probably why we see an almost 50 percent turnover annually in service managers. Not only is
How to address market based pricing increases with your customers
Today we’re talking about how to address market based pricing increases with your customers. If you’ve been out of your house in the last six
What Does a Service Advisor Do? Role & Responsibilities
A service advisor plays a critical role at your dealership, and understanding what they do increases effectiveness for customers and technicians.
5 Ways To Increase Repair Order Count
Let’s talk about Repair Order Count! Welcome everybody to Service Drive Revolution. Today, we are gonna talk about the impending doom of future repair order
How To Get Promoted At Your Dealership
Today on Service Drive Revolution we’re going to talk about how to get promoted as a Service Advisor or Technician to being a Manager. Are
Dealership Valet Training for Service Advisors
I’m Chris Collins and this is Christian Lafferty and before we get started with our list, let’s talk about the news! Auto News Update
9 Reasons Why Automotive Service Managers Fail
We have an exciting show for you today. We are going to talk about the 9 Reasons Why Automotive Service Managers fail. The list is
