BLOG
How long should a used car reconditioning take?
Today on the show we talked about how long it takes people to perform used car reconditioning. Again, I’m Chris Collins. This is Christian Lafferty
How Your Dispatcher Is Hurting Your Dealership
Coming up today, we talk about how to solve any problem and what dispatchers have in common with a wedge blocking the front door to
Raise Your Labor Rates, Get Less Declines
Are you raising your labor rates correctly to ensure maximum profits? Today on the show, we talk about how you can raise your labor
New Tech Turnover, Why Over 60% of Techs Quit in the First 2 Years
Chris: Today on the show, we talk about new tech turnover. Why over 60% are quitting in the first two years, we talk about Christians,
Post-Covid Pain w/ Mia (Service Drive Revolution)
Chris: Today on the show. We talk about how you can get in on the post COVID rush before it’s too late. Mia visits us
Why Service Managers Get Fired
Chris: Today on the show, we’re going to talk about Christian’s passive-aggressive behavior about cigars. Why carrier pigeons are more reliable than him as a
Will Manufacturers Cut Dealers Out of the Equation with Prof. Daniel A. Crane
Chris: Welcome everybody to the service drive revolution today, you get to be a fly on the wall for a conversation between myself and professor
3 Burning Questions from the Service Drive
Chris: Today we attack the backlog of questions from the audience. Mia addresses the five kinds of customers you meet on the service drive. Christian
The Hard Truth of Employee Retention
Chris: Hey everybody. I’m Chris Collins, and this is Christian Lafferty. Today. We’re going to talk about Christian’s weird fetish that involves metal in someone’s
The Service Drive of the Future
Chris: Today we talk about is the future of our industry, just tires and alignments and Christian ways, the odds of his son’s life. Do
What is Fixed Absorption?
Today, we’re going to talk about fixed absorption. It’s a term that everybody thinks they know, but maybe they don’t. What is it? What’s the
Why Hiring Technicians Is Hard.
Today’s subject is the reason why hiring technicians is hard. We also are playing my new favorite bit, ‘Would You Rather?’ But first, Christian had
Get 2 FREE Training Videos
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
Unlock the Secrets to Maximizing Technician Efficiency & Shop Profits!
Are you struggling with technician turnover, underperforming bays, or leaving money on the table? It’s time to turn those challenges into profits—and it starts with this free resource!
This isn’t just another guide. It’s a roadmap to rethink your shop’s strategy, boost profits, and empower your techs.
