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5 Easy Ways for Your Service Managers to Build Customer Service Skills
As the automotive industry continues to innovate vehicle technology, on the service drive, we’re all about making service managers’ lives easier through improvements that deliver
Learning on the Fly! Rally Champ, Drifter, Lawyer Turned Auto Entrepreneur with Andrew Comrie-Picard
In the auto industry, your career path can go in so many different directions. Sometimes, it doesn’t even look like a “path” at all and

10 Reasons Why Service Advisors Fail
Ever wondered why it is that some service advisors hit (and exceed) their goals, just crush the competition, while others can’t seem to get there? The automotive industry can be a tough game, but just like in any other…

The Difference Between 30% and 50% Net-to-Gross
When it comes down to it, there are tons of service advisors and managers out there, right? You might be one of the best or

Want Better Results? Drew Tarvin Says Have More Fun
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Volume vs Quality: How Service Advisors Can Find the Balance
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What Top Service Advisors Can Learn From the NBA
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Service Drive Secrets: Behind the Curtain with Elite Service Advisors
In any industry, if you want to be the best, you have to spend time with the best, read the best, watch the best, live

A Little Southern Hospitality Goes a Long Way – Customer Loyalty & Tech Happiness with “The Humble Mechanic”
When you think about the ecosystem of a dealership, do you place techs and salespeople in totally different areas? There’s no overlap between those skillsets,

Can Service Advising Be Automated? Quik Auto’s Jack Gardner Says Yes
These days, it’s more important than ever that businesses meet customers where they’re at. This means creating platforms that allow customers to engage when and

Service Drive Secrets: Behind the Curtain with Elite Service Advisors
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Service Advisors Should Stop Following the Golden Rule – A Conversation with Glenn Lundy
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] Millennials have been getting a bad wrap since the day we started calling them millennials. They have been labeled lazy, entitled, self
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Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
Unlock the Secrets to Maximizing Technician Efficiency & Shop Profits!
Are you struggling with technician turnover, underperforming bays, or leaving money on the table? It’s time to turn those challenges into profits—and it starts with this free resource!
This isn’t just another guide. It’s a roadmap to rethink your shop’s strategy, boost profits, and empower your techs.