Podcast
How Service Advisors can Overcome Sales Objections
In today’s episode of Service Drive Revolution, we’re going to discuss ways service advisors can overcome sales objections. While you can’t avoid them, you can learn how to overcome them effectively, and how to turn a ‘no’ into a ‘yes’. By creating a controlled connection with our customer, we will be able to overcome sales objections more often.
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Automotive technician pay plans: Hourly vs. Flat Rate…
What's the best automotive technician pay plan? We're used to technicians getting a flat rate but sometimes that's not enough.
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Best Ways for Parts and Service Departments Working Together to Succeed
The countdown begins. Chris Collins INC is finally almost ready to transition to the new studio. Things get a little emotional here at Service Drive Revolution. But the topic of the day concerns the relationship between parts and service. Christian has an amazing list of ways parts and service can bridge the gap in their relationship and use that to make more money. Do your parts and service managers work together often? Let us know in the comments!
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How Direct to Consumer Sales Impact the Service Drive
On today's episode, Chris and Coach Christian talk about the future of dealerships and consumers and about the dealers going direct to consumer. There are multiple manufacturers going straight to consumer and Chris discusses the different strategies dealers are implementing in order to transition smoothly.
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Dealer Markups on New Cars – What Does the Future Hold?
In today's episode of Service Drive Revolution, Chris and Coach Christian use crazy dealership markup examples to play a special edition of The Price is Right. Christian gives Chris a vehicle and he tries to guess the price over sticker. You won't believe what some of these prices are... Chris teaches us what to do in these situations and how it affects the service drive. Do you think this will affect cars being serviced in the future?
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Traits of good service managers versus substandard managers
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How to address market based pricing increases with your customers
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What Does a Service Advisor Do? Role & Responsibilities
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Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
All Episodes
The Service Drive Naughty And Nice List
Who is on the Service Drive naughty list? The answer, on this special Christmas edition of Service Drive Revolution. Now streaming!
Do You Want To Increase RO Count?
Is increasing traffic really the solution to all your problems? The answer, only on this week’s Drive-By. Now streaming! Got a question? Call us at

Four Reasons Why Consultants Can’t Save Your Service Drive
Most automotive consultants would rather tie you into a contract than focus on getting you the results you deserve. Find out how they do it,
Does Market Size Matter?
Market size is used a lot as an excuse for mediocrity…. But does it really make a difference? The answer, only on this week’s Drive-By.

How To Become A Master Of Time Management
Got a question? Call us at 1-833-3-ASK-SDR You probably feel like there are never enough hours in the day. But what if a few simple
Lessons From Bruce Lee – Part 2
Got a question? Call us at 1-833-3-ASK-SDR What is the secret to success? Bruce Lee has the answer. Find out what it is, only on

Throwing The Baby Out With The Bathwater
Got a question? Call us at 1-833-3-ASK-SDR How do you know when something has gone too far, or if you’re overreacting because of a minor
Lessons From Bruce Lee – Part 1
Got a question? Call us at 1-833-3-ASK-SDR In the first part of a new series, Bruce Lee teaches us how to never worry again. Find

What We’re Thankful For
Find out what we’re thankful for, only on this special Thanksgiving edition of Service Drive Revolution. Now streaming! Got a question? Call us at 1-833-3-ASK-SDR
Self-Care Part 5: How To Be Friends With Anyone
In the final part of our self-care series, Chris and Christian talk about one thing you can do to make anyone like you. Yes, anyone.

Empowering Advisors With Mia Griggs
How can advisors empower themselves to deal with shady management and angry customers? The answer, only on Service Drive Revolution. Now streaming! Follow and learn
Self-Care Part 4: A Game-Changing Secret
Want to learn one small way that you can dramatically change your life? The secret revealed, only on this week’s Service Drive Revolution Drive-By. Now