Podcast
How Service Advisors can Overcome Sales Objections
In today’s episode of Service Drive Revolution, we’re going to discuss ways service advisors can overcome sales objections. While you can’t avoid them, you can learn how to overcome them effectively, and how to turn a ‘no’ into a ‘yes’. By creating a controlled connection with our customer, we will be able to overcome sales objections more often.
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Automotive technician pay plans: Hourly vs. Flat Rate…
What's the best automotive technician pay plan? We're used to technicians getting a flat rate but sometimes that's not enough.
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Best Ways for Parts and Service Departments Working Together to Succeed
The countdown begins. Chris Collins INC is finally almost ready to transition to the new studio. Things get a little emotional here at Service Drive Revolution. But the topic of the day concerns the relationship between parts and service. Christian has an amazing list of ways parts and service can bridge the gap in their relationship and use that to make more money. Do your parts and service managers work together often? Let us know in the comments!
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How Direct to Consumer Sales Impact the Service Drive
On today's episode, Chris and Coach Christian talk about the future of dealerships and consumers and about the dealers going direct to consumer. There are multiple manufacturers going straight to consumer and Chris discusses the different strategies dealers are implementing in order to transition smoothly.
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Dealer Markups on New Cars – What Does the Future Hold?
In today's episode of Service Drive Revolution, Chris and Coach Christian use crazy dealership markup examples to play a special edition of The Price is Right. Christian gives Chris a vehicle and he tries to guess the price over sticker. You won't believe what some of these prices are... Chris teaches us what to do in these situations and how it affects the service drive. Do you think this will affect cars being serviced in the future?
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Traits of good service managers versus substandard managers
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How to address market based pricing increases with your customers
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What Does a Service Advisor Do? Role & Responsibilities
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Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
All Episodes
How to Use Tire Season to Steal Market Share
Tire season is different depending on the region, but how can you use it to steal market share– regardless of location? The answer, only on
How to Win Any Argument
What’s the secret to becoming a master of persuasion? Find out, only on this week’s Drive-By. Now streaming! JOIN THE SERVICE REVOLUTION — https://www.servicedriverevolution.com Got a
Which Candidate is Better for the Automotive Industry?
Trump or Biden– Who’s better for the car business? The answer, only on Service Drive Revolution. Now streaming! JOIN THE SERVICE REVOLUTION — https://www.servicedriverevolution.com
The Best Way to Achieve Consistency
This one simple trick skyrocketed Jeremy’s business like nothing else. Find out what it is, only on this week’s Drive-By. Now streaming! JOIN THE REVOLUTION
When Should You Deviate From Manufacturer Recommend Maintenance?
When is it okay to deviate from OEM recommended maintenance? Find out, only on this episode of Service Drive Revolution. Now streaming! JOIN THE SERVICE
Omission Bias
How is omission hurting your customers and business? The answer, only on this week’s Drive By. Now streaming! JOIN THE SERVICE REVOLUTION — https://www.servicedriverevolution.com
Every Service Advisor’s Holy Grail
This one thing is the holy grail for service advisors everywhere. Find out what it is, only on Service Drive Revolution. Now streaming! JOIN THE
The Volunteer’s Dilemma
Why should you go the extra mile, even if the rest of the team doesn’t? The answer, only on this week’s Drive-By. Now streaming! JOIN
Your Service Department’s Secret Weapon– It’s Free!
This secret is like a nuclear weapon– totally game changing! Find out what it is, only on this week’s Service Drive Revolution. Now streaming!
The Ostrich Effect
Are you burying your head in the sand instead of confronting your problems? The answer, only on this week’s Drive-By. Now streaming! JOIN THE SERVICE
The Top 5 Four-Letter Words Advisor Say
This episode is G-Rated, we promise. What are the top 5 four-letter words advisors say every day? Find out, only on this week’s Service Drive
Confirmation Bias
Are you overlooking these things in your business? Find out, only on this week’s Drive-By. Now streaming! JOIN THE SERVICE REVOLUTION — https://www.servicedriverevolution.com
