Podcast
Is It Okay To Steal From Customers?
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How to Use Tire Season to Steal Market Share
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Service Advisor Trust Improves Retention and Repair Success
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Dealerships vs. Independent Shops Part 2
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Dealerships vs. Independent Shops Part 1
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Are You an Amateur, or a Pro?
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How to Calculate Effective Labor Rate (ELR)
Understanding your numbers on the service drive is one of the most important things you can do. How to calculate effective labor rate is one of the most important things a service department can make use of if they want to see an amazing increase in numbers.
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Why Service Managers Are The Dealers Of The Future
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Get 2 FREE Training Videos
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
All Episodes
How to Hit the Play Button
Chris is joined by Christian and Jeremy to talk about the importance of hitting the “play” button when the world is on “pause.” Find out
The 5 Dumbest Things Service Advisors Say After Getting a “No”
What are some of the best ways for a Service Advisor to overcome a customer’s sales objection? Find out what they AREN’T, only on this
Truth or Lie?
If your results are bad, you’re doing something wrong. It’s a hard lesson, but it’s impossible to improve yourself if you can’t tell the truth.
Coronavirus Quarantine Update 2
On this special Live episode of Service Drive Revolution, I was joined by my friend Danny Chaves to discuss ways for Service Advisors and other
4 Hidden Ways Parts Can Sell More Labor
We’ve discovered 4 ways you can turn your Parts Department into a profit-generating machine! Find out what they are, only on this week’s episode of
Drive By – One Thing Service Advisors Can Do Every Day
Dig until you become the Service Advisor, Technician, leader, or person you want to be. Whatever challenges you face on a daily basis, so be
How to Keep Your Advisors Safe From Coronavirus
On this special live episode of Service Drive Revolution, Chris is joined via webinar by his friend and personal Physician Dr. Roman Lal, MD. Dr.
The Top 5 Things Killing Service Advisors
Ever wonder why Service Advisors are so unhealthy? Well, put that slice of pizza down, pour out that soda, and learn the answer only on
Dress Better, Feel Better
Does the suit make the man, or the man make the suit? Either way, its hard not to feel good when you look good. Find
The Top 5 Sales Mistakes Advisors Make
A Service Advisor failing to close a sale is a bit like dropping the ball at the one yard line… But before you start beating
Drive-By: How to Avoid Coronavirus Killing Your Service Drive
With Coronavirus or COVID-19 panic taking the world by storm, how can you keep yourself and your team calm? Chris shares his secret, only on
The 5 Reasons Techs Aren’t Efficient
Your techs are a vital part of your business… so why are they so inefficient? Find out the reasons, only on this week’s Service Drive
