Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.

Why Service Managers Get Fired
Chris: Today on the show, we’re going to talk about Christian’s passive-aggressive behavior about cigars. Why carrier pigeons are more reliable than him as a

Will Manufacturers Cut Dealers Out of the Equation with Prof. Daniel A. Crane
Chris: Welcome everybody to the service drive revolution today, you get to be a fly on the wall for a conversation between myself and professor

3 Burning Questions from the Service Drive
Chris: Today we attack the backlog of questions from the audience. Mia addresses the five kinds of customers you meet on the service drive. Christian

The Hard Truth of Employee Retention
Chris: Hey everybody. I’m Chris Collins, and this is Christian Lafferty. Today. We’re going to talk about Christian’s weird fetish that involves metal in someone’s

The Service Drive of the Future
Chris: Today we talk about is the future of our industry, just tires and alignments and Christian ways, the odds of his son’s life. Do

What is Fixed Absorption?
Today, we’re going to talk about fixed absorption. It’s a term that everybody thinks they know, but maybe they don’t. What is it? What’s the

Why Hiring Technicians Is Hard.
Today’s subject is the reason why hiring technicians is hard. We also are playing my new favorite bit, ‘Would You Rather?’ But first, Christian had

What is Leadership?
You’re probably wonder, “What is Leadership? We’ve got a fun show for you today. We talk about leadership and what it means, we play a

The Service Drive Naughty Or Nice List
We’re a couple days away from what is probably the weirdest Christmas of our lives so far, but at least that means an excuse for

4 Reasons Why Automotive Consultants Can’t Save Your Service Drive
I personally hate, automotive consultants. I know people might think that we’re automotive consultants, but those people would be wrong. Today, we’re going to go

How to Become a Master of Time Management
I don’t normally repeat Christian’s jokes on the blog – I think it’s way better to hear them yourself by watching or listening to the

Throwing The Baby Out With The Bathwater
Welcome back to Service Drive Revolution, everybody! I hope we all had a wonderful Thanksgiving! Today we’re talking about throwing the baby out with the