BLOG
SKYROCKET YOUR SALES WITH THESE ADVANCED SALES TECHNIQUES
I recently found out that we added a new service—we can marry you. That’s right, our very own coach, Jair Martinez has been ordained in
Easy Customer Service Solutions
EASY PROCEDURES AND LANGUAGE TRICKS THAT WILL IMPROVE YOUR CUSTOMER SERVICE NOW! In Pet The Dog: Simple Customer Service Solutions For You we’ve compiled the
DEVELOP INSTANT TRUST WITH YOUR CUSTOMERS
DEVELOP INSTANT TRUST WITH YOUR CUSTOMERS WANT MORE LOYAL CUSTOMERS? WANT TO SELL MORE TO THE CUSTOMERS YOU ALREADY HAVE? IN PET THE DOG YOU’LL NOT
CUSTOMER CAN’T ALWAYS BE RIGHT
THE PRESSURE COOKER Customer Service can be a daunting task. Everyone has different personalities, different wants, different needs. With that in mind, the first thing
GAMIFIED BUSINESSES ARE REAPING THE REWARDS
Sooner or later you’re going to find yourself in front of a seemingly unsurmountable mountain and have to find a way to move it. Whether
STUCK IN NEUTRAL? CHALLENGE YOURSELF
Let’s call him Mr. X. I love talking about this guy, because he’s a prime example of why my methods make service managers irreplaceable to their teams.
A PRELUDE TO THE AUTOMOTIVE INDUSTRY
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] I feel like going down memory lane. Let’s go for a trip, guys, back to when I entered the automotive industry. Back
AMERICAN DREAM
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] It is an ideal, a uniquely American notion, that everyone in America will be given the chance to succeed through their own
REINVENT YOURSELF
If you know anything about me, you know that I am a man of poetry. And no one sums up my philosophy on Service Manager Training and
TECH MEETING VERSUS TECH PARTY
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] Back when I was starting out as a new service manager, there was one thing I consistently dreaded. Our regular tech meeting
CREATING CONTINUOUS IMPROVEMENT IN YOUR BUSINESS
That meeting was ridiculously fun. When is the last time you heard that? When we’re having fun, are we really working? Enjoy an exclusive behind
SERVICE ADVISOR TRAINING: CIRCLE OF TRUST
https://youtu.be/Vy0sNSF-RtM In today’s environment, where customers want everything now and for free, it’s essential we build trust and credibility with our customers. Particularly because the
Get 2 FREE Training Videos
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
Unlock the Secrets to Maximizing Technician Efficiency & Shop Profits!
Are you struggling with technician turnover, underperforming bays, or leaving money on the table? It’s time to turn those challenges into profits—and it starts with this free resource!
This isn’t just another guide. It’s a roadmap to rethink your shop’s strategy, boost profits, and empower your techs.
