Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.
Why Service Managers Are The Dealers Of The Future
The CRAZIEST thing happened last night! And no, this isn’t one of my famous Chris Collins rants or metaphors to teach you a lesson about
Auto News Update: Are Looters Targeting Dealerships?
Welcome to the first installment of Auto News Update from Service Drive Revolution! This week’s top stories in auto news– Auto show cancellations? Tesla email
What is Your Service Advisors’ S.O.S.?
There is a word circling around right now… and that word is…. Opportunity! There’s so much opportunity in front of us, even despite what’s going
43 Service Advisor Training Resources
Service Advisor Training: Quick Answer Service advisor training teaches dealership advisors how to greet customers, write accurate repair orders, explain inspections, present maintenance recommendations, handle
How Service Managers Can Keep Their Pay Plan From Changing
Leave it to a global pandemic to divide us. The world, the country, the automotive industry… On the dealership side of things, there are clear
Episode 100 – The 6 Types of Service Advisors That Will Kill Your Service Department
Thank you to all of the Service Advisors, Service Managers, Techs, and everyone in the automotive industry who has tuned in over the years and
The 5 Landmines to Avoid When Reopening
We weren’t prepared for Coronavirus. It’s true! Think of all the things that we, as a country, weren’t prepared for… New car sales shutting down
Should Service Managers Fire Advisors Who Do This?
This Coronavirus quarantine is driving me crazy!! And I’m not alone, a lot of Advisors and Service Managers feel the same. “So what,” you might
Service Advisor Sales Training: Sell More With No Sales Objections
Service Advisor Sales Training is something that we get asked about on a daily basis! I want to do my best to help you grow
Motivating Service Advisors During The Coronavirus Crisis
Right now, an insidious, invisible enemy is threatening to destroy your Service Drive. Hell, it may already be affecting your Service Advisors if you haven’t
Should Dealers Pay Service Advisors and Technicians During the Coronavirus Lockdown?
Before we get started, we have a special announcement: Service Drive Revolution is getting its own website! Head over to servicedriverevolution.com, and sign up for
How Service Advisors Can Pet the Dog in a World of Social Distancing
This may come as a shock to some of you, but the term ‘Pet the Dog’ is not meant to be taken literally. Service Advisors
