Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.
Learning on the Fly! Rally Champ, Drifter, Lawyer Turned Auto Entrepreneur with Andrew Comrie-Picard
In the auto industry, your career path can go in so many different directions. Sometimes, it doesn’t even look like a “path” at all and
10 Reasons Why Service Advisors Fail
Ever wondered why it is that some service advisors hit (and exceed) their goals, just crush the competition, while others can’t seem to get there? The automotive industry can be a tough game, but just like in any other…
The Difference Between 30% and 50% Net-to-Gross
When it comes down to it, there are tons of service advisors and managers out there, right? You might be one of the best or
Want Better Results? Drew Tarvin Says Have More Fun
Leaders in every industry are always looking for ways to be better. They want to increase productivity, boost sales, grow, scale, keep leveling up. One
Volume vs Quality: Finding the Right Balance for Service Advisors
As service advisors, it’s really important to keep your finger on the pulse of what’s going on out there on the service drives. One of
What Top Service Advisors Can Learn From the NBA
When it comes to best practices and ultimately “winning” in auto service, there’s a lot we can learn from other markets and industries. One such
Service Drive Secrets: Behind the Curtain with Elite Service Advisors
In any industry, if you want to be the best, you have to spend time with the best, read the best, watch the best, live
Customer Loyalty in Auto Repair: Lessons From a Top Tech
When you think about the ecosystem of a dealership, do you place techs and salespeople in totally different areas? There’s no overlap between those skillsets,
Can Service Advising Be Automated? Quik Auto’s Jack Gardner Says Yes
These days, it’s more important than ever that businesses meet customers where they’re at. This means creating platforms that allow customers to engage when and
Service Drive Secrets: Behind the Curtain with Elite Service Advisors
In any industry, if you want to be the best, you have to spend time with the best, read the best, watch the best, live
Service Advisors Should Stop Following the Golden Rule – A Conversation with Glenn Lundy
Millennials have been getting a bad wrap since the day we started calling them millennials. They have been labeled lazy, entitled, self obsessed and so
Will Trump’s Tax Reform Cause a Sales Dip? How Should You Respond?
I recently read an NADA article that published a shocking new statistic. For the first time since NADA has been tracking dealership profits and loss
