Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.
5 CLEVER WAYS TO KNOW WHAT YOUR CUSTOMER WANTS
We always hear the expression “Customer is King,” but how true is this really? How often do businesses really take the time to find out
WHY OUR WORLD WILL END IF INVESTORS DISAPPEAR
Not everybody knows it, but bank savings, term deposits, bonds and shares are forms of investments as well. So that makes you and I, and
CHRIS COLLINS $25,000 SERVICE MANAGER WINNER
Transcription: Chris Collins $25,000 Service Manager Winner In my book, Irreplaceable Service Manager, I’ve outlined the 90-day roadmap to increase your profits, your CSI, your
Service Manager Training by Chris Collins
Video Transcription: Summary Service managers and service advisors need steady help, not one-off classes. This service manager training is also dealership service training. It uses
WHERE DO YOU SEE THE FUTURE OF AUTOMOTIVE FIXED OPERATIONS CONSULTING GOING?
Where do you see the future of fixed op’s going? I think it’s a lot like in the computer industry, where you had Microsoft that dominated
AUTO BUSINESS TRANSFORMATION SECRETS REVEALED
One of the metrics that shows the stability of a business organization is its capacity to deal with the changes of technology, business models, marketing practices and
WHERE DO YOU SEE THE FUTURE OF AUTOMOTIVE FIXED OPERATIONS CONSULTING GOING?
Where do you see the future of fixed op’s going? I think it’s a lot like in the computer industry, where you had Microsoft that dominated
TOP 5 REASONS WHY SERVICE MANAGERS FAIL
There are several reasons why service managers fail in their jobs. Here’s a list of the top five of those reasons. I would suggest that you read
STRATEGIES THAT SELL
Here are several sales strategies I would like to share with you. Back in 1969, a technician is always ready to greet a customer coming in with
9 Business Success Strategies Every Entrepreneur Needs
As technology advances, the way businesses compete changes as well. Traditional marketing alone is no longer enough; entrepreneurs need to understand digital tools, customer behavior,
POISON WORDS THAT COULD SABOTAGE YOUR SALES
Using poison words can turn off your sales prospect in the quickest possible way. Poison words are phrases or words that might trigger mistrust, suspicion, and loss
CRAZY WAYS TO INCREASE SALES IN YOUR SERVICE DEPARTMENT THIS YEAR
In 2010, one of the main sales problems within service departments was identified to be inadequate manpower to take care of customers. In 2012, this
