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WHY CUSTOMER RETENTION AND LOYALTY MATTERS
When it comes to your business, whatever it may be, customers matter. Customers are the lifeblood of any enterprise and without them you won’t be
YOUR SERVICE ADVISORS VERSUS TIME
You’ve heard of the saying ‘time is money.’ Actually, to be more precise it’s actually loss time is loss money. That’s because when it comes
GUIDE IN HIRING SERVICE ADVISORS FOR PROFITS
A man can’t live alone as what people used to say. No man can make it big without any help. Much like Bill Gates to
TOP DOG SERVICE ADVISOR EVENT
Quotable Quotes From Chris Collins Top Dog Advisor Event 2013 On selling service People don’t come to us because they want to. They come to
SERVICE DEPARTMENTS – WHAT YOU CAN LEARN FROM MICHAEL JORDAN
What You Can Learn from Michael Jordan that Helps in our Service Departments Video Transcription: Hey everybody, Chris Collins here and my trusted sidekick Mario.
HOW TO IMPROVE YOUR SERVICE ADVISORS?
A company’s progress depends mainly on one of its core assets, the employees. Knowing what kind of service you provide does not end there; you
WHAT MAKES A GOOD SERVICE ADVISOR?
Becoming a good service advisor requires intensive on-the-job training, commitment, dedication, and, at times, years of experience for you to completely familiarize yourself with the
HOW TO SPOT AN EXCELLENT SERVICE ADVISOR
Choosing the right service advisor is a concern for all automotive consumers, especially people who are not that into car parts and automotives. For those
WHY YOU ARE UNHAPPY WITH YOUR CP SALES?
Video Transcription: Why are you Unhappy with your CP Sales? Hi, Chris Collins here and Mario. Today we are going to talk about why you
TIPS AND TECHNIQUES ON HOW TO GROW CUSTOMER DATABASE
A large customer database is considered the foundation of every successful business. Many up and coming businesses resort to purchasing market lists to kick-start their
The Importance of Building Real Customer Relationships
There are two main reasons for why customers switch sides: the product/service or the customer service experience. Other reasons for why they’d choose another business
6 EFFECTIVE WAYS TO CONNECT WITH CUSTOMERS IN A DEEPER LEVEL
The success of an automotive dealership, or any businesses, depends on how many customers they cater to. And building a database of many customers depends
Get 2 FREE Training Videos
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
Unlock the Secrets to Maximizing Technician Efficiency & Shop Profits!
Are you struggling with technician turnover, underperforming bays, or leaving money on the table? It’s time to turn those challenges into profits—and it starts with this free resource!
This isn’t just another guide. It’s a roadmap to rethink your shop’s strategy, boost profits, and empower your techs.
