Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.

SECRET TO SUCCESS
Something has been disturbing me recently. I’ve noticed people frequently misusing the word success and as a result this has caused mass confusion. The common

SELLING MAINTENANCE IN THE SERVICE DRIVE: SERVICE ADVISOR TRAINING
Go with me on this quick story. In the end it will help you in selling maintenance in the service drive. So, the other night

DEALERSHIP GAMIFICATION, NADA 2016 LAS VEGAS
After one of the more memorable NADA Conventions comes to an end, let me briefly recap for those unlucky souls who couldn’t attend this year.

Why Technician Training Matters for Service Department Success
We’re midway through NADA Las Vegas and I’m losing my voice now. I just completed my third Gamification workshop on how to convert in the service drive.

WHATS THE COST OF INSTANT INSPECTION? NADA 2016
“What happens in Vegas doesn’t always stay here” – the unofficial slogan of NADA 2016. It’s Day 3 of NADA and I just completed

CLOSING SERVICE CUSTOMERS WILL DRIVE RETENTION DOWN
Your advisors could be driving your retention down. If they are using the outdated technique of “closing” in the service drive then they could be driving customers away

DLYNN PROCTOR SPEAKS TO THE CHRIS COLLINS ELITE GROUP
Service Industries all share the same goals, and the good ones share the same principles. At our last “Elite Coaching Group” Meeting we had DLynn

HOW STARBUCKS REINVENTED INSTANT COFFEE
Instant coffee was invented in 1890 in New Zealand by a fellow named David Strang. But I give Starbucks the all the credit. Starbucks VIA

HOW TO DRAMATICALLY INCREASE YOUR SALES USING GAMIFICATION…
You know sales isn’t always the easiest job in the world. And you know getting your team motivated can be even harder because let’s face
NEED WAYS TO MOTIVATE A SALES TEAM? TRY GAMIFICATION!
Welcome to Chris Collins, Inc.! I’m Chris, “The Bulldog,” and I specialize in finding ways to motivate a sales team like nothing you’ve ever seen.

TRAIN YOUR SALES TEAM WITH FUN THROUGH GAMIFICATION
When you think of training your sales team, do you picture a conference room with a bunch of sales reps sitting around a projector half-asleep?
