#48 – The Keys To The Financial Statement
Sign up for a free membership and listen now at servicedriverevolution.com “One of the most important things for a leader to be able to move up the ladder is to understand FINANCIALS”. On this week’s show, Chris “The Bulldog” Collins and co-host Gary “G-MAN” Daniel discuss the keys to understanding the financial statement and how […]
#47 – Service Advisors That Over-Deliver
Sign up for a free membership and listen now at servicedriverevolution.com Service Advisors that over-deliver and how to build a team that goes above and beyond to fulfill the amazing customer experience. First, the SERVICE DRIVE guru’s joke about Gary’s cholesterol issues as he’s just had his blood taken, in addition to Gary revealing his […]
#46 – Essential Business and Leadership Books
Sign up for a free membership and listen now at servicedriverevolution.com Chet Holmes’ book The Ultimate Sales Machine. Gary discusses one of his favorite books ‘The Ultimate Sales Machine’, in doing so he mentions that it would be in his top 5 favorite business books of all time. This sparks a debate that triggers the […]
#45 – Staffing For The Peaks Not The Valleys
Sign up for a free membership and listen now at servicedriverevolution.com On this week’s show, Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel discuss staffing for the peaks and not the valleys. As part of the tradition, before the SERVICE DRIVE gurus break down the tools and tips on staffing for peaks, they […]
#44 – Six Tips To Create A Menu That Will Increase Your Profits
Sign up for a membership at SDR LIVE ACADEMY FREE Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel discuss how to create a profitable menu that will guarantee to increase your Effective Labor Rate (ELR). The leaders in the SERVICE DRIVE break down SIX crucial steps to creating a perfect menu that […]
#43 – Customer Anxiety
Sign up for a free membership and listen now at servicedriverevolution.com Customer anxiety in the Service Industry. Chris states – “in service, it’s unique, unlike any other industry, because the sale and the retention is based on TRUST”. The show kicks off with the SERVICE DRIVE guru’s joking about being sick last week and missing […]
#42 – The Top FIVE Ways To Train Your Team
Sign up for a free membership and listen now at servicedriverevolution.com The top 5 ways to train your team. These insightful tips will give you some new directions in which you can make training more effective. The show kicks off with Gary tasting his bourbon of the month. Gary loves it, Chris tries the smallest […]
#41 – Women in the Service Drive: SDR SPECIAL
Sign up for a free membership and listen now at servicedriverevolution.com Women in the work industries and more in particularly – the AUTOMOTIVE and SERVICE DRIVE industry. On this week’s show, Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel are joined with our in-house writer and social media expert Lindsey Glass. Lindsey takes […]
#40 – Execution: How To Get Your Team To See Your Vision
Sign up for a membership at SDR LIVE ACADEMY FREE On this week’s show, Chris “The Bulldog” Collins and co-host Gary “G-MAN” Daniel are joined with Service Drive coach/pastor Jair Martinez and THE G.O.A.T Hassan Salem. The shows starts out with some jokes and fun, involving topics on a bourbon that Jair got from a […]
#39 – Are You A Prisoner In Your Own Mind?
Sign up for a membership at SDR LIVE ACADEMY FREE “Are you a prisoner in your own head?” On this week’s show, Chris “The Bulldog” Collins and co-host Gary “G-MAN” Daniel are joined with Service Drive coach/pastor Jair Martinez and THE G.O.A.T Hassan Salem. As experts in the mindset of business performance, they pose the […]
#38 – The Answer To The Great Technician Drought
Sign up for a free membership and listen now at servicedriverevolution.com On this week’s show, Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel reveal the answer to the great technician drought. They start off this week’s show with the frustrations that Gary endured going through the departments of the SERVICE DRIVE. Delving into […]
#37 – Your Questions and Comments
Sign up for a free membership and listen now at servicedriverevolution.com Questions and Comments – Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel read out and respond to some your questions and comments. Before the guys get into your questions and comments, Gary opens his new whiskey treat “the gift that keeps giving”. […]
