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How To Deal With Angry Customers
Mistakes happen. Things go wrong. Every once in a while, a repair is not going to come out perfect. And even more often, things will
How To Prevent Burnout In Work & In Life
It’s a common conversation especially among highly-motivated individuals. When you’re singularly focused on making big things happen, sometimes you can start to feel a fatigue
5 Ways To Tell If Your Business is Running You
There’s that old saying to describe this kind of problem…when the tail is wagging the dog. It just means that as a manager, you’re not
5 Habits of the Exceptional Service Drive Manager
In today’s post, I want to talk about what it takes to be a good Service Manager. It’s a tough job, no doubt about it.
Maximizing Parts Inventory Management: Automatic Stock Replenishment vs Parts Manager Experience
A debate that affects Parts Departments across the country: whether automatic stock replenishment or good old-fashioned Parts Manager experience is the better approach for managing
5 Keys To Running A Successful Wholesale Parts Department
So, you have a successful wholesale operation…at least by the looks of it. You’ve got high sales volumes and revenue. Your customers and employees are
The Key Differences Between Managers and Leaders in the Service Drive
Leaders vs. Managers: What Sets Them Apart in the Service Drive? In a recent episode of Service Drive Revolution, Christian and I had a deep
3 Parts Manager Superpowers To Awaken NOW!
We have an amazing guest for all of you. Kaylee Felio is going to talk about her decade of working with parts departments. We’re going
4 Reasons Why Service Advisor Pay Plans Change
We’re going to talk about the thing that everybody hates– pay plans. We’re going to give you a little insight into why the pay plan
Andrew Bustamante: Tips For Understanding Human Nature
We invited a guest that is going to be doing a workshop for our elite group coming up at our Top Dog event. And he’s
The Tire Game You Need To Know How To Play!
With the cold season creeping up on us, that means it’s time to talk about tires! Yes, the season for tires is already here! There
Duane ‘Dog’ Chapman: Interview With Dog The Bounty Hunter
Duane Lee Chapman, also known as Dog The Bounty Hunter and Duane ‘Dog’ Chapman, is an American television personality known for popular TV programs following
Get 2 FREE Training Videos
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
Unlock the Secrets to Maximizing Technician Efficiency & Shop Profits!
Are you struggling with technician turnover, underperforming bays, or leaving money on the table? It’s time to turn those challenges into profits—and it starts with this free resource!
This isn’t just another guide. It’s a roadmap to rethink your shop’s strategy, boost profits, and empower your techs.
