THE BUSINESS MINDSET AND YOUR SUCCESS
The business world is a tough place to be. In order to succeed you need a lot of things – people, finances and the right
The business world is a tough place to be. In order to succeed you need a lot of things – people, finances and the right

Transcription: Service Managers – Can Luck Be Created Mario: Can’t help it Chris: Mario and I were rocking out to “Get Lucky” . . . kind of

What You Can Learn from Michael Jordan that Helps in our Service Departments Video Transcription: Hey everybody, Chris Collins here and my trusted sidekick Mario.

There are two main reasons for why customers switch sides: the product/service or the customer service experience. Other reasons for why they’d choose another business
People develop a certain set of expectations based on familiarity. We often plan our days in anticipation of the things we expect to happen. Good
Growing up, I used to think that if I had just one great idea I would become a huge success with tons of money to

As technology advances, the way businesses compete changes as well. Traditional marketing alone is no longer enough; entrepreneurs need to understand digital tools, customer behavior,
All service drives must have a Chief Networking Officer, or CNO; a position most likely filled by the manager. The CNO is the person who

In the automotive industry, the challenges and marketing hurdles are mainly concentrated in identifying whether the operation should focus in making exemplary sales or in

Would you want to work with an employer who isn’t a man of his word? Imagine if at payday, he says, “I know I promised

Chances are you’re going to be met with stiff competition no matter what business you go into. Everyone wants to be at the top of

The top 1% of best sales persons is using highly organized sales processes that have nothing to do with luck. A sales method should be planned carefully
Are you working in the business or on the business? ​ It is possible to stop ‘spinning your wheels’ and get back into the black.
Get weekly Fixed Ops strategies, leadership insights, and service drive tactics from Chris Collins & the SDR coaching team — delivered straight to your inbox.
This Step By Step Guide Will Teach You How To…