Many automotive service departments today are struggling to adapt. As the industry evolves rapidly, outdated processes and lack of training leave teams unprepared.
High service manager turnover over 50% shows lack of support. Advisors drive profits yet rarely receive sales expertise. Morale and confidence plummet as shops rely on frozen-in-time systems.
Allowing these issues to continue will cripple service departments. The time for change is now.
With shifting consumer preferences and new technologies, service advisors require fresh formal sales skills training to succeed.
Managers need expanded leadership development as they steer shops into the future. And new streamlined processes must replace outdated systems.
The costs of inaction are clear – staff will become even less effective as frustration mounts. Profitability will decline as other departments surpass service.
Progressive dealerships and general managers must lead the charge in the necessary evolution of service departments.
This begins with investing in service advisor training and implementing updated methods and metrics. Partnering with experts can fast-track these operational transformations.
At Chris Collins Inc, we are driven to help service departments modernize to reach their full potential. Our coaching system provides the blueprint for adapting to industry changes.
Don’t wait for this major industry shift to catch you off guard. Now is the time to get your parts and service department in shape.
Begin by investing in your team and their growth. My book Irreplaceable Service Manager is the playbook to streamline processes, boost morale, and drive profits.
Operating your business for more than ten years will definitely require Fixed Operations Consultant (also Fixed Ops Consultant), who will help improve the process and
Automotive consultants are employed by dealerships and other car companies to help in developing their businesses and, in turn, increase profits. They also might work
“I FIND TELEVISION TO BE VERY EDUCATING. EVERY TIME SOMEBODY TURNS ON THE SET, I GO IN THE OTHER ROOM AND READ A BOOK.” -GROUCHO MARX
Service Managers Twenty (20) Group is a regular mastermind meeting held every other month intended for Auto Dealership Service Managers where experiences in different automotive
Operating your business for more than ten years will definitely require Fixed Operations Consultant (also Fixed Ops Consultant), who will help improve the process and
Automotive consultants are employed by dealerships and other car companies to help in developing their businesses and, in turn, increase profits. They also might work
“I FIND TELEVISION TO BE VERY EDUCATING. EVERY TIME SOMEBODY TURNS ON THE SET, I GO IN THE OTHER ROOM AND READ A BOOK.” -GROUCHO MARX
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