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Service Industries all share the same goals, and the good ones share the same principles.
At our last “Elite Coaching Group” Meeting we had DLynn Proctor from the Documentary SOMM as a guest speaker.
He shared his lessons learned on Performance, Customer Service, Mindset, Increasing Sales and Margins.
Here’s a part of the interview for you…
We spent over two hours with him and learned a bunch of great stuff.
Hope you enjoy the video and have a great week.
Chris “Bulldog” Collins
P.S. If you are wondering what the “Elite Group “is …. Its something we started last year in our Service Managers Coaching Group, for those that have been in the group awhile and are performing at an extremely high level. The Best CSI, Profitability, Leadership Skills. Its an exclusive group that new members are voted in after a test, interview and some old school hazing.
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