Podcast
Why Service Managers Get Fired
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Will Manufacturers Cut Dealers Out of the Equation with Prof. Daniel A. Crane
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3 Burning Questions from the Service Drive
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The Hard Truth of Employee Retention
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What is Fixed Absorption?
One thing that’s great about fixed absorption is that it’s not service, it’s not parts, it’s what’s happening in the back. It naturally brings those two departments together.
If you have a question that you’d like us to answer on the show, call (833) 3-ASK-SDR.
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Why Hiring Technicians Is Hard.
Today’s subject is the reason you can’t hire techs. We also are playing my new favorite bit, ‘Would You Rather?’
Time for questions. If you have a question, it doesn’t have to just be about service or parts, it could be anything, marriage advice, whatever.
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What is Leadership?
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Get 2 FREE Training Videos
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
All Episodes
How To Shatter Your Glass Cieling
If you can change your perception, you can change the outcome. How? The answer, only on this week’s Drive-By. Now streaming!
Do Service Advisor Personality Tests Work?
Denied a job because of an unflattering personality profile? Wondering what to do next? The answer, only on this week’s Service Drive Revolution. Now streaming!
How To Reinvent Yourself
How can you overcome insecurities and internal problems to unlock your true potential? Chris has the answer, only on this week’s Drive-By. Now streaming!
Why Less Is More For Your Service Drive
COVID has changed the world, forcing Service Drives everywhere to leaner and tighter, but is less more? The answer, only on this week’s Service Drive
How to Win at Life
If you’re not moving forward, you’re getting left behind. Are you letting complacency kill your drive? Find out, only on this week’s Drive-By. Now streaming!
Why Service Managers Are The Dealers Of The Future
There’s nowhere to go but up! Are you skilled enough to rise to the challenge? Find out. only on this week’s Service Drive Revolution. Now
Finding Your Inner Self
In his book The Tau of Wu, RZA wrote, “Look inside and find your true self. It’s there. Give it a name.” What’s yours? Find
What is Service Advisor S.O.S.?
S.O.S.! It doesn’t mean what you think it does… but if your S.O.S. is too low, it could spell distress for your Service Drive. What
The Secret Might Just Be To Shut Up
Ever talk to someone who doesn’t listen? How does that make you feel? Share your stories in the comments, and tune in to this week’s
How Service Managers Can Stop Their Pay Plan From Changing
It’s the question in the back of every Service Advisor and Manager’s mind. Find out the answer, only on this week’s Service Drive Revolution. Now
Groundhog’s Day For Service Managers?
When you’re stuck in a rut, how do you get out? Chris has a solution! Find out what it is, only on this week’s Service
100th Episode – 6 Advisors That Will Kill Your Service Drive
What kind of Service Advisor is most likely to destroy your Service Drive from within? The answer, only on the 100th episode of Service Drive
