You don’t just need a program—you need a proven track record in Fixed Ops Profit Turnaround.
At Chris Collins Inc., our coaching programs are specifically designed to deliver quantifiable, bottom-line results and the fastest service department turnaround worldwide.
We are consistently capturing some of the most dramatic turnarounds and sustained profit growth in the industry. These are the real-world numbers our clients are reporting. For more authentic testimonials, visit our official Client Reviews Page.
Record-Breaking Profit Growth and Year-Over-Year Wins
The most powerful metric of success is consistent, massive growth. Many of our long-term clients are not just breaking records; they are doubling, tripling, and quadrupling their Service Department Net Profit.
Annual and Long-Term Results
- Toyota Store (3-Year Journey):
– Starting Monthly Net Profit Average: $81,238
– Last 3 Months Monthly Net Profit Average: $410,139 (More than a 5x increase)
- Louisiana Honda (Year-over-Year):
– Q3 2022 Net Profit: $147,677
– Q3 2023 Net Profit: $274,590
- Wyler Group (Year-over-Year):
– October 2019 (Record Month): $581,271
– October 2020 (New All-Time Record): $777,909
- Checkered Flag Auto Group (Group Total):
– Up $2.8 Million in Net Profit YTD through November (2019 vs. 2018). This is a 12X return on investment.
- Ryan Chevrolet (Minot, ND):
– Net Profit 2018: $-189,873 (Loss)
– Net Profit 2019: $277,372 (Profit)
– Total Change: +$466,745
Massive Net Profit Swings
The data below illustrates that when the right strategies are implemented, a rapid Fixed Ops Profit Turnaround is not only possible but predictable. This showcases the immediate, dramatic impact of implementing the right systems.
- Chevy Store (Year-over-Year):
– Sept 2023 Net Profit: $60,498
– Sept 2024 Net Profit: $110,573 (83% Increase) - Ohio Acura Store (Start of 2023 to August):
– Jan/Feb Net Loss: $-25,836 (Combined)
– Aug/Sept Net Profit: $64,813 (Combined) - Mercedes Benz of Fort Mitchell:
– Program Start (Dec 2018) Net Loss: $-101,711
– July 2019 Net Profit: $+44,242
– $150,000 Net Profit Swing in 7 months.
Rapid Turnarounds (60 and 90-Day Results)
Our program, detailed on our Service Drive Revolution On-Demand Page with supporting financial charts, is designed for speed. We take losing or low-performing service departments and make them profitable in two to three months.
- Florida Kia Store (60 Day Turnaround):
– June 2023: $-7,743 (Loss)
– August 2023: $73,800 (Profit) - CDJR Store (Good to Great in 60 Days):
– Starting Net Profit (June 2024): $65,367
– Launch Month (August 2024) Net Profit: $110,283 - Homer Skelton Hyundai (90 Day Turnaround):
– October 2021 Net Loss: $-23,721
– December 2021 Net Profit: $+2,414 - Newton Nissan (First Profitable Month Ever):
– 5 years open, zero positive net months.
– Program Start June 2019 Net Loss: $-65,000
– July 2019 Net Profit: $7,465
Key Performance Indicator (KPI) Improvements
Our coaching elevates all critical Fixed Ops KPIs, ensuring the growth is sustainable and scalable.
Customer Pay Effective Labor Rate (CP ELR) Increases
Our program consistently drives higher rates, demonstrating improved process and pricing strategy.
- Brickell Buick GMC (Miami, FL):
– Starting ELR: $102.75
– Last Month ELR: $225.90 - Chicagoland Honda Store (In 90 Days):
– Starting CP ELR: $147.80
– After 90 Days: $185.29 - Sam Boswell Honda:
– ELR increase of $35 per Hour.
Net-to-Gross Percentage (NTG) Swings
Moving the Net-to-Gross percentage is the true measure of efficiency and profitability.
- Burns Honda (NJ):
– Pre-Program (Dec 2019): 17% Net to Gross
– August 2020: 49% Net to Gross - Florence Honda (Year-over-Year):
– Jan 2021: 15.6% Net to Gross
– Jan 2022: 43.8% Net to Gross - LHM Ford Draper:
– January 2019: 29.7% Net to Gross
– July 2020 Net Profit: 50% Net to Gross
Ready to Achieve Your Record Results?
Whether you need a full service department turnaround in 60 days or a long-term strategy to achieve massive profit growth 40% Net-to-Gross club (like Sherwood Ford, Clarksville Toyota, and LHM Ford Draper), our program delivers a definitive return on investment (ROI).
Don’t settle for average. If you are ready to see a 4-to-1 ROI (Griffith Ford) or even a 47-to-1 ROI (Checkered Flag Auto Group), it’s time to talk to an expert.
Contact Chris Collins Inc. today to discuss a strategy tailored for your store.
